Refund Policy

At Synergy Sciences, customer satisfaction is of paramount importance to us. Due to the sensitive nature of our products, we follow a strict refund policy.

1. All Sales Are Final

We do not accept returns or offer refunds on any products once they have been shipped. This policy is in place to ensure product integrity, sterility, and compliance.

2. Damaged or Incorrect Items

If your order arrives damaged, incorrect, or incomplete, please email us at contact@synergy-sciences.com within 2 business days of delivery. Include:

  • Your order number
  • Photos of the product and packaging
  • Description of the issue

We will evaluate each request on a case-by-case basis and may offer a replacement at our discretion.

3. Shipping Issues

We are not responsible for delays, seizures, or losses due to customs or local authorities. Please ensure your shipping address is accurate and that your location permits the receipt of research materials.

Questions?

Email us at contact@synergy-sciences.com