- Discount up to 35% for first purchase only this month.
- contact@synergy-sciences.com
- 302-427-5880
Shipping Policy
At Synergy Sciences, we strive to ship all orders quickly, discreetly, and securely.
1. Processing Time
- Orders are typically processed within 1–2 business days.
- Orders placed after 1 PM EST may ship the next business day.
2. Shipping Methods
We offer a variety of shipping options at checkout:
- Standard (3–7 business days)
- Expedited (2–3 business days)
- Overnight (1 business day; location dependent)
All orders are shipped in plain, unmarked packaging for privacy and security.
3. Tracking Information
Once your order ships, you will receive a confirmation email with a tracking number. Please allow up to 24 hours for the tracking number to update.
4. Lost or Delayed Shipments
We are not responsible for delays caused by:
- Weather
- Carrier issues
- Customs inspections
- Incorrect shipping addresses provided by the customer
5. International Shipping
At this time, we only ship within the United States.
6. Shipping Restrictions
Due to local laws and regulations, we reserve the right to cancel and refund any order placed from a restricted state.
7. Signature Requirements
Orders over $250 may require a signature upon delivery for security.
8. Customer Responsibility
It is your responsibility to:
- Ensure your shipping address is correct
- Know your local laws and restrictions regarding research chemicals
Questions?
Email us at contact@synergy-sciences.com
